On March 20, 2026, I purchased a black shoulder bag from a Nine West store. By July, the material had started peeling, p...articularly around the corners, and the strap showed significant wear. I took the bag back to the store with my receipt and explained the problem. A store employee photographed th
I purchased a white Nine West shoulder bag with a gold chain strap to use this summer. I began using it in June 2026, bu...t noticeable yellow discoloration appeared around the strap and zipper during only my second use, even though I carried the bag for just a few hours. The color deteriorated so badl
In April, I purchased a pair of black Nine West Herpan2 5FX sandals from the Nine West store at Korupark in Bursa. Becau...se I am pregnant and expected my feet to swell, I chose one size larger. I have been actively wearing them for approximately one month. However, every time I wear the sandals, the
I have worn Nine West shoes for a long time and genuinely like the brand’s designs. After some time passes, I tend to fo...rget my previous experience and purchase another pair. However, because of a recurring quality problem, I no longer plan to buy shoes from this brand. When I wear the shoes withou
I purchased a pair of black, low-heeled shoes through the Nine West app. I wore them for the first time this month for o...nly approximately two hours. As soon as I removed them, I discovered that both of my feet had been stained completely black. This is concerning from a health perspective and gives
About one and a half months ago, I purchased the Nine West Gardaya 5FX women’s shoulder bag for $40 through Nine West’s ...official online store (Order No: FEA2025002666292). I have not used the bag regularly, but two weeks ago, I noticed that the leather on the sides had started to crack and tear. Exp
Less than a year ago, I bought a Nine West handbag as a birthday gift for my mother. To our disappointment, the handles ...started peeling badly, even though she only used it occasionally and took great care of it. We contacted customer service and sent the bag in for review, only to be told that the i
Last summer, I bought a pair of Nine West stiletto heels, trusting the brand’s reputation for quality. I only wore them ...a few times, and yet the heel snapped right in the middle. I’ve worn heels for years and have never experienced this type of breakage—especially from such a well-known brand. What
In 2021, I purchased a pair of Nine West heeled shoes, expecting long-term quality from a brand with such a strong reput...ation. However, despite being barely worn and stored carefully, the leather on the shoes began peeling on its own. This wasn’t caused by usage, wear, or environmental conditions.
On September 20, 2024, I placed an order for two pairs of shoes on www.ninewest.com under order number 524149. Nine minu...tes after completing the payment, I realized I had forgotten to apply a 50% discount code. I immediately canceled the order and reordered the same items using the discount code und
On October 27, 2024, I placed an order with Nine West (Order No. 5241*****15) for a bag and two pairs of the same sandal...s in sizes 38 and 39, as a birthday gift for my mother. However, the size 38 sandals were missing from the package. Fortunately, since this was a special gift, I had asked my mothe
On June 27, 2024, I purchased a pair of size 37 shoes and sandals from ninewest.com, with an additional discount applied... in my cart. When my order arrived, the shoes were fine, but the sandals were an issue: instead of a matching pair, I received two left sandals—one size 37 and the other size 39. T
I purchased two pairs of the same Nine West shoes in different sizes through their app, but neither fit. I promptly retu...rned both pairs and completed the return process. However, it has been over a month, and I still haven’t received my refund. For the past week, I have been calling customer servic
"Thank you"
I placed an order with Nine West on November 27, 2023, and received a messa...ge on December 2, 2023, stating that my order was ready and being shipped.
Denying manufacturing defect: I bought a pair of sandals from Nine West Acacia Branch. I was only able to wear the produ...ct once, and within half an hour I experienced so much pain that I wanted to take off the sandals. Afterwards, I took the product to the branch and they told me to apply olive oil
After making a purchase through the Nine West app, I promptly sent back the items I received the same day because they w...ere of poor quality. That was quick with the refund for the cheaper item, but it's been 15 days and the payment for the more expensive item still hasn't been received. Over the cou
