In 2021, I purchased a pair of Nine West heeled shoes, expecting long-term quality from a brand with such a strong reputation. However, despite being barely worn and stored carefully, the leather on the shoes began peeling on its own.
This wasn’t caused by usage, wear, or environmental conditions. It deteriorated while sitting in storage, which is not acceptable for a supposedly premium product. Genuine leather or even quality synthetic materials shouldn't degrade like this without being used.
I don’t see this as a normal consequence of age or wear—this is clearly a material defect. I'm deeply disappointed and feel let down by a brand I once trusted for its craftsmanship.
If this is what can be expected from Nine West shoes after just a short time, then sadly, this may be the last product I buy from the brand. I urge Nine West to take this issue seriously and evaluate the materials being used, because this level of quality is simply not acceptable. A refund or replacement would be the appropriate way to restore customer confidence.
I recently bought a pair of new season Nine West sneakers, and I’m already experiencing problems with them. The inner lining at the heel has started to tear, with pieces falling out, and this has caused an unpleasant odor. For a brand like Nine West, I expected much better quality. The shoes are bar...
Last summer, I bought a pair of Nine West stiletto heels, trusting the brand’s reputation for quality. I only wore them a few times, and yet the heel snapped right in the middle. I’ve worn heels for years and have never experienced this type of breakage—especially from such a well-known brand. What...
Due to Nine West's well-known reputation for producing long-lasting and high-quality goods, I decided to buy a bag and a pair of shoes from them. In spite of this, within a few years, both of the items started having problems with the leather peeling. My faith in their quality has been completely da...
Nine West has been stringing me along for over a year—and it’s reached a level of disrespect I didn’t think possible from a supposedly reputable brand. I bought a pair of shoes last year, and within just 3 months, the heel broke. I sent the shoes for inspection, only to receive a rejection blaming m...
I trusted the Nine West brand and bought one of their handbags, expecting decent quality for the price I paid. Unfortunately, the handles keep coming off repeatedly, making it impossible to use. I’ve tried to repair them myself, but it’s no use—the material is just too flimsy and poorly made. For th...
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