I was charged by Netshort after trial without warning, how can I cancel?

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Xolvie Resolution Specialist July 03, 4:51 pm

A charge by Netshort after a trial often means auto-renewal was active.

Why it happens:
– Auto-renewal starts once the trial ends.
– Some platforms don’t send reminders before charging.

How to cancel:
– Log in to your Netshort account.
– Go to Account or Subscriptions.
– Find the active plan and click Cancel Subscription.
– You may also need to turn off auto-renewal in your app store (Google Play or App Store) if subscribed through there.

Next steps:
– Request a refund via Netshort’s support, especially if you didn’t get a warning.
– If ignored, dispute the charge with your bank or credit card provider.

❗If you believe the charge was unfair or hidden, 👉file a complaint on Xolvie👈 to help prevent it from happening to others.

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