Unable To Unsubscribe, Avoiding My Request

For some time I have been paying for a weekly subscription called “Popular Drama” through the company Netshort, at a price of 24.99 USD per week. I live in Malta and I have been regularly charged since around 5 September 2026. Despite these continuous charges, I cannot find any option to unsubscribe or cancel the Popular Drama subscription. Following the instructions from Netshort support, I checked my Google Play Store subscriptions, but Popular Drama does not appear there at all. I also suspect that I may at some point have started or managed this subscription via Facebook, which makes the cancellation process even more confusing. I contacted Netshort customer support about this issue and received only an automated response directing me again to cancel through the Play Store, where the subscription simply does not show up. In other words, I am paying every week for a service I cannot properly manage or cancel. I request that my Popular Drama subscription be cancelled immediately without any further charges, and that all fees collected since 5 September 2026 (24.99 USD per week) be fully refunded to me, as I have not been provided with a clear or functioning way to control or end this subscription.