Netshort isn’t loading after I paid for a season, how can I watch my shows now?

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Xolvie
Xolvie Resolution Specialist November 05, 3:46 pm

If NetShort won't load after you've paid for a season, close and restart the app first.

Then, go to your device's settings and clear the cache and data, or uninstall and reinstall the app to get rid of any damaged files. Reports from the user group say that this often fixes access problems.

Next, make sure that the operating system on your device is up to date and that your internet connection is stable. To do this, switch between Wi-Fi and mobile data or vice versa, and turn off any VPN or proxy services that might get in the way of streaming.

If you still can't watch your shows after following those steps, contact NetShort's support team through their help center or email ([email protected]). Give them your payment receipt, account information, and the error message you're seeing so they can get you back in.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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