Netshort keeps logging me out after payment, how can I fix this issue?

If the NetShort app keeps logging you out after payment, here are a few targeted solutions you can try to get it working reliably again.

First, ensure the app is fully updated via your app store—outdated versions often contain bugs that trigger automatic log-outs.

Also clear the app’s cache or data in your device’s Settings (for Android: Settings → Apps → NetShort → Storage → Clear Cache/Data) to eliminate corrupted session data.

Next, check your network connection: a weak or unstable internet link can interrupt session maintenance so the app logs you out. Disable any VPN or proxy temporarily and switch to a stable Wi-Fi or mobile data connection to test this.

If the problem persists, consider filing a complaint on Xolvie to seek a resolution.