We understand your frustration and apologize for the inconvenience you've experienced. At Mytrip, we strive to provide top-notch service, and we regret that your experience did not meet expectations. Please rest assured that we are investigating the matter and will resolve it at the earliest. We value your feedback and are committed to ensuring a satisfactory resolution for you. Kindly provide us with your booking details, and we will expedite the refund process for you. Thank you for bringing this to our attention.
I purchased an airline ticket through their platform, and after the payment went through, I never received a confirmation email! Now, I can't access my flight information, and I have no idea if my reservation even exists. To make matters worse, MyTrip's customer service keeps demanding my reservati...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ticket number was issued. I called customer service several times, but they offered no real help—just vague responses and empty reassurances. For the pa...
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
I booked a Manila to Palawan flight ticket today through Mytrip.com, but I have yet to receive any reservation details or flight confirmation. My flight is in just three days, and I have no access to my ticket or booking information. Despite my payment being successfully charged to my credit card, t...
I recently purchased two tickets through Mytrip.com for September 1st, but the tickets were mistakenly processed for October 1st. After encountering card errors, I canceled the transaction, yet Mytrip.com proceeded with the payment without any confirmation or notification. This situation is incredib...
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