I purchased the Melissa & Doug Dentist Play Set as a birthday present for my nephew. However, when I showed it to him, he didn't seem thrilled and said that his mom had already gotten him the same toy. I felt really down and ashamed because I hadn't disclosed my surprise gift plans to my sibling. I needed to return the product, so I contacted customer service to request a return label. I was taken aback when the customer representative informed me that I would be responsible for covering the cost of return shipping. I find this situation quite unreasonable and unjust - why am I being asked to cover the cost of return shipping during the designated return period? In addition, even though the item was returned for a refund two weeks ago, the refund has not been processed yet.
I purchased a "Remote-Controlled Drift Car" for my child from an international seller on N11. The product took an entire month to arrive, during which my child eagerly waited, having saved up their holiday allowance for this toy. When the package finally arrived, we were completely shocked. The ite...
Oh man, I'm so upset right now with Oral-B. I was so excited to get a new toothbrush this month that I spent a lot of money on a fancy one with a rechargeable battery and a replacement head. But after only two weeks, the damn thing starts to break. I called customer service to see if they could help...
I call them DHL daily, but they remain unhelpful and unable to provide any details about my shipment. I was promised that the package would arrive on time, it has been days since it passed "on "time", so it's safe to say that it's LOST!! especially concerned because this package contained a Christ...
I ordered an MP3 player for my nephew from Amazon, but the product turned out to be defective. I attempted to start the return process on the website, intending to deliver the item to the courier service that delivered it to me with the return code. However, Aras Cargo, the company that delivered th...
We bought a garden furniture set from Bauhaus. I started the exchange process because one of the cockles of the product was defective. Two days later, the people who came to pick up the cargo said that they could not take the product because the packaging was not done. The fiasco started after that....
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