I ordered an MP3 player for my nephew from Amazon, but the product turned out to be defective. I attempted to start the return process on the website, intending to deliver the item to the courier service that delivered it to me with the return code. However, Aras Cargo, the company that delivered the product, refused to take the item, claiming that they could deliver it but not carry out the return process. Although the website indicates that DHL Cargo can be used for returns, DHL stated that we need a return code. Unfortunately, it is impossible to reach Amazon customer service. The website has an ineffective communication page with no contact phone number or email address provided. As a dissatisfied customer, I urgently need to return the faulty item to Amazon and receive a refund. I urge Amazon to address this issue and ensure a smooth and timely return process for its customers.
I purchased something from Amazon and intended to return it because I didn't like it. I applied for the return to MNG Cargo using the code provided by Amazon. MNG Cargo, on the other hand, informed me that a return code beginning with D1 was incompatible with their system. As a result, MNG Cargo ref...
I can't get in touch with Amazon. I got a message saying that the person who was supposed to receive my two items declined the delivery before Aras Cargo could bring them. I told Amazon about this issue, and they said they would check it out. But it seems like nobody is actually doing anything about...
The website refuses to accept returns, repeatedly providing invalid return codes, making it impossible for me to return the product. Both DHL and MNG consistently provide incorrect consignment return numbers, when I contact customer service they give assurances of a resolution "soon," yet the issue ...
I ordered something from Amazon, and despite the fact that it was not delivered on October 5th, the status shows 'delivered.' Aras Kargo's tracking number is 3509298016044, which Amazon provided to me. I contacted Aras Kargo and informed them that the package had not arrived despite the fact that it...
I had a disappointing experience with a product I purchased on Amazon. The seller claimed they sent the wrong item and retrieved it from the shipment, much to my disappointment. I reluctantly visited the courier to verify the situation, and unfortunately, it turned out the seller had indeed sent the...
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