LG

I purchased my LG PC18SQ Dualcool Plus air conditioner last summer, less than a year ago. However, at the beginning of this season, I started experiencing a problem with water dripping from the air duct of the indoor unit. Upon noticing the problem, I contacted the LG call center and was referred to...

I purchased the DC12RTH LG DUALCOOL™ Sirius 12K BTU Inverter Wi-Fi Air Conditioner from lg.com.tr. The product was delivered by cargo. During installation, the service team noticed that the bottom cover was broken. They said they would replace the part, and I agreed. The air conditioner was installe...

I’ve been using the LG 43UF7787 TV since 2015, and up until recently, I had no major issues. I was able to stream content using Bein Connect for years. However, now the app is no longer accessible, and worse, the newer platforms like TOD and Tabii can’t even be installed because they’re not availabl...

I purchased an LG OLED TV believing in the brand’s promise of high quality and long-term performance. Unfortunately, just after three years of use, the screen began showing horizontal and vertical lines that wouldn’t disappear. I performed the pixel cleaning feature multiple times, hoping it would h...

I bought an LG 12,000 BTU air conditioner, and since the day I purchased it, I’ve been constantly facing issues with the service. The technicians who come either don’t know their job properly or leave after making basic mistakes. How can a service team forget essential steps like filling the gas or ...

I am writing to you from Istanbul, Türkiye. My LG washing machine with dryer broke down. I called the authorized service and they took the macine to their service center. They called a few days later and said that the motherboard was broken. They said that it was not possible to repair this part, th...

I purchased an LG dishwasher on June 27. The service team came for installation and opened the box for the first time themselves. Since the clean water and drain connections were short, they only performed a test; I wasn’t home at the time, but my wife was. The service team failed to notice the scra...

I bought an LG air conditioner, but the one I got doesn't cool properly at all. The device is working, but it just isn't cooling down the room, making these hot summer days really tough to handle. I asked for a replacement because I thought the unit was faulty, but I haven't heard back from LG at al...

On June 16, 2025, I bought the LG 86QNED916PA 218 cm QNED TV from Teknosa Forum. The LG representative at the store, Z****, strongly recommended this model, praising it as a high-end product with excellent performance. Trusting their word, I purchased it. The TV was delivered the next day, and insta...

I’ve been using my LG LED TV since September, and about three weeks ago, I noticed a serious light bleed issue on the screen. I immediately contacted customer service, and they arranged a service visit. When the technician arrived, I showed them clear photos and videos of the issue. They said they’d...

From the day my LG TV was installed, I’ve been experiencing a persistent sound issue. Every time I turn the TV on, there’s video, but no sound coming from the speakers. This isn’t an occasional glitch—it happens every single time, and it’s extremely frustrating for a brand-new product. I contacted ...

My LG washing machine broke down in December 2024, and I’ve been stuck in a cycle of delays and unresolved issues ever since. I filed a service request, and a technician was sent to inspect it. They ordered a new shock absorber, came back later to install it—but the loud noise issue was still there....

From the very first day we bought our LG washing machine, it has had spin cycle issues. Recently, the problem became unbearable—the machine would get stuck mid-cycle with clothes and water still inside, refusing to spin. We called customer service, but the technician kept delaying the visit with “to...

We purchased our LG brand LG50QNED7S6QA 50" 127 cm QNED television on April 11, 2023. Today, while watching TV, green colors and lines suddenly appeared on the screen. I immediately called LG customer service, and they told me the device is no longer under warranty because it has been more than two ...

I purchased an LG dishwasher, model 50026496-DFC425FP / Apzpltk, and unfortunately, it has caused all of my stainless steel items to rust. Despite following all usage instructions correctly, the machine is rusting high-quality stainless steel kitchenware. I contacted LG service, and a technician vis...

Hello, We have been happily using our LG OLED TV, which we bought in 2018. However, for the past 1-2 years, we have been experiencing an issue with the yellow color. We were able to tolerate it for a while, but now it has become unbearable. When we contacted LG, they couldn’t help since the warranty...

I am writing to report a critical safety issue involving an LG washing machine under warranty (Model: F4V5RGPOW.ABWPLTK, SN: 111PWNFLK567), and the concerning response from LG Turkey that followed. On May 17, 2025, during regular use, the machine suffered an electrical malfunction that caused a fire...

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I recently received a message on my LG TV that says: “Netflix is no longer available on this device. Please visit Netflix for a list of supported devices.” This is absolutely unacceptable. The TV came with Netflix preinstalled, and now I’m being told it’s no longer supported? How does that make any...

I bought an LG 588-liter bottom freezer refrigerator, and from early on, I’ve experienced multiple serious issues. The fridge has cooling problems, cracked paint, and other performance faults that should never occur in a product from a so-called premium brand. When I tried to report these problems,...

I purchased the LG 50QNED816RE TV expecting reliable quality, but I was shocked when the right-center area of the screen began darkening due to localized overheating. This issue developed on its own—no impact or misuse occurred. On May 17, 2025, LG's authorized service team visited and acknowledged...

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The LG WashTower has not been delivered for 4 months, with excuses such as “out of stock.” On January 14, 2025, I purchased the LG WashTower product, which was on sale for ₺69,000, from the LG Brandshop CZ Elektronik branch located in Trabzon. We have been waiting for a response to our emails. For t...

I own the LG WebOS TV UF8507, a 2015 model, and up until now I’ve been very satisfied with how it performed. It worked reliably without any hardware issues for nearly a decade. But as soon as we entered 2025, I hit a wall—no more software updates. That means I can’t install any new apps or even upda...

I bought my LG 49SM8600PLA Nanocell TV from Media Markt on February 10, 2020. After just five years—and during most of that time the TV was rarely even used—the screen developed a serious panel issue. Thin horizontal lines stretch across the entire screen, making it nearly unwatchable. When I conta...