I own an LG F1247TD washing machine, and I want to replace its shock absorbers. For this purpose, I requested from LG the photo and technical specifications (such as measurements) of the original shock absorber so that I can obtain a compatible part and have the replacement done safely. For the last few weeks, I have been trying to reach LG and get this information. Most recently, I corresponded with two different representatives via WhatsApp today. However, I was told that since I am not purchasing the original part from them, they will not share the photo and technical data of the shock absorber with me. I find it unacceptable that such basic technical information is withheld, even though it would directly contribute to the safe and correct use of the product. I request that LG share with me the photo of the shock absorber used in the LG F1247TD washing machine and the necessary technical specifications and measurements, so that I can supply a compatible part and have my machine repaired safely and correctly.
Hello, I own an LG washer-dryer with the model number F4V5RGP2T, a 10.5 / 7 kg device, which has required service intervention 6-7 times due to the s...
About a year and a half ago, I bought an LG washing machine, and I'm not happy with the rust problem it has. Back in 2009, I had a Siemens washing machine that I used for a good 13 years. Surprisingly, I never had any issues with rust on the outside or problems with the motor. When I called the serv...
I bought my LG washer 1.5 years ago, and now it's rusting! I bought a Siemens washer in 2009 and had it for 13 years without any rust or motor problems. When I called for help with a problem with the shock absorbers, they told me that if I got new shocks, I could go another 10 years without any prob...
My LG washing machine broke down in December 2024, and I’ve been stuck in a cycle of delays and unresolved issues ever since. I filed a service request, and a technician was sent to inspect it. They ordered a new shock absorber, came back later to install it—but the loud noise issue was still there....
The front panel of my LG washing machine has developed rust, and when I reported the issue, the service team requested photos of the damage. Without even inspecting the machine in person, they claimed the rust was caused by user error and refused to visit my home. Customer service sided with the se...
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