Two months ago, I purchased a QuadWash™ dishwasher from the LG online store, and rust has formed inside it, particularly on the inside of the door and the bottom tray. I first noticed this issue about a month ago and used the machine 3-4 more times to be sure. However, I observed that the rust was gradually increasing. I am using the machine under warranty and with all the documentation. I only used Finish brand detergent and did not use any products or place any dishes in the machine that were not suitable for it. I contacted LG customer service about the problem and sent photos. However, I was told that the rusting was not caused by the machine itself, but by an external source, and that it could have been caused by splashes from unsuitable dishes or salt. I absolutely do not accept this explanation. It is unacceptable for rust to form inside a machine that is claimed to be made of stainless steel. Furthermore, I have been using dishwashers for a long time, and there is no question of user error. My order number is: 74000068184. I cannot use the machine because the inside is rusted, and I do not find the response provided reasonable. I am requesting a refund for the product.
The front panel of my LG washing machine has developed rust, and when I reported the issue, the service team requested photos of the damage. Without even inspecting the machine in person, they claimed the rust was caused by user error and refused to visit my home. Customer service sided with the se...
I purchased an LG dishwasher, model 50026496-DFC425FP / Apzpltk, and unfortunately, it has caused all of my stainless steel items to rust. Despite following all usage instructions correctly, the machine is rusting high-quality stainless steel kitchenware. I contacted LG service, and a technician vis...
I bought the LG washing machine model F4R3VYW3WE ABWPLTK on June 30th, 2021. I noticed some bumps on the front surface, so on November 14, 2023, I submitted a service request. But even though I waited for two days and didn't get any notifications, the service still didn't come. After I kept calling,...
I must have gotten this piece as torture! There have been at least five or six separate breakdowns of various elements of the machine since I began using it. Dishwasher baskets have developed rust and are now leaving paint residue on my dishes; this is unacceptable in a device designed to clean edib...
I purchased an LG DFC533FV dishwasher about a month ago, and it was installed by the authorized service team within the same week. However, a serious defect in the door was not immediately visible. A few days later, I noticed that one side of the door was pushed inward, clearly a manufacturing defec...
Comments