My LG refrigerator broke down before it was even three years old. I called customer service on Tuesday, and they came to inspect it on Wednesday. They said the issue was with the control board and told me I had to pay in advance before they would order the replacement part. I paid $186 upfront. It is now Saturday, and the part has still not arrived.
I have been without a refrigerator for five days and am in an extremely difficult situation. On top of that, I have had to deal with harsh criticism and insults from people over the age of 65 in my household, which has made the situation even more stressful. The service team appears unconcerned about the urgency of the problem.
I request that LG review the quality of this service provider and ensure that service operations are handled by competent and professional companies.
Just a year ago, I purchased an LG refrigerator for my summer home. I've only had it for about two months. The shelves were sinking at the center division from the start. I thought it might just need adjusting, so I tried to fix it myself at first. When I returned this summer and the shelves collaps...
My LG fridge broke down. The service replaced the mainboard for ₺5600, but the issue remained. When they returned, they stated it was a malfunctioning cooling sensor. However, they couldn't find the part because it was no longer in production. When I contacted LG support, they informed me that the i...
As seen in my complaint history, my LG refrigerator has repeatedly broken down, yet LG refused to replace it until the warranty expired. Despite constant issues, they insisted on delaying a solution until they were no longer responsible. Now, am I supposed to call and beg again, or should I publicl...
I bought my LG refrigerator just 4 years ago, specifically because it came with a 10-year motor warranty. I trusted LG to stand behind their product, and that warranty gave me confidence in the purchase. But now, the motor has already failed—and to make matters worse, the authorized service center i...
My LG refrigerator, model gr-m652ysx, which I have been using for about 11 years without any problems, started making strange sounds (similar to a cricket chirping) for the past 3 months. I contacted the support number, and they directed me to the service center. The technicians who came stated that...
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