La Roche – Posay

I recently purchased La Roche-Posay Cicaplast Baume B5, but I strongly suspect it is fake. The texture, packaging, and scent are completely different from the previous ones I’ve used. This product burns my skin, which has never happened before with this balm. I rely on this soothing balm, but instea...

I ordered a La Roche-Posay Effaclar moisturizer through Trendyol (Order No: 10401777274), and the package arrived today at my address in Trabzon. Unfortunately, the product I received has raised multiple concerns. The packaging was extremely careless — the item was wrapped in a thin piece of bubble ...

On July 28, I purchased two bottles of La Roche Posay Anthelios UVMune 400 sunscreen from Hayat Pharmacy in İlkadım, Samsun. When I opened the products for the first time, I immediately noticed that something was wrong. Both bottles had a very unpleasant odor, and the creams were unusually yellow in...

I am a licensed pharmacist and an authorized reseller of La Roche Posay products. Last year, I noticed a serious issue with the Effaclar Gel 400ml line: some of the bottles were incorrectly filled with a different product despite being sold in the same packaging. When I reported this to the company,...

Last Saturday, I purchased a La Roche Posay Anthelios UVMune 400 SPF50+ sunscreen from Mimoza Pharmacy in Ulus, Ankara. When I used the product for the first time, I immediately noticed a very unpleasant odor. Concerned that the sunscreen might be spoiled, I first consulted the pharmacy. They redire...

Although I’ve trusted La Roche-Posay for years, my recent experience with their sunscreen was deeply disappointing. When I opened the new tube, I noticed that it felt unusually light. I initially brushed it off, but after accidentally dropping it and the cap cracked, I was shocked to discover that t...

I recently purchased two La Roche-Posay sunscreens from Baysu Pharmacy in Ordu/Fatsa. Despite having used this brand for years without any issue, these new products caused an intense burning sensation on my face shortly after application. To be sure it wasn’t just me, I had my spouse try it—and he e...

I recently purchased a La Roche-Posay product that was advertised as part of a discount campaign, and I was shocked to discover that it appears to be completely inauthentic. From the moment I opened the package, I could tell something was off. The packaging doesn’t match the original I’ve used befor...

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I recently bought a new La Roche-Posay sunscreen, trusting the brand’s reputation and the fact that I’ve been using their entire skincare set for years without issues. But this time, I was completely shocked. The product had an awful sour smell, almost like fenugreek or spoiled herbs, which was inst...

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About two weeks ago, I purchased the La Roche-Posay body cleansing peeling product, specifically to treat the breakouts that occasionally appear on my arms during the summer. I chose this product because it was recommended for this very purpose. However, to my disappointment and frustration, it made...

I recently bought two bottles of La Roche-Posay Effaclar Gel from Trendyol, and now I’m seriously questioning whether the products I received are genuine. I came across a video online that shows how to identify counterfeit vs. authentic La Roche-Posay Effaclar Gel. One of the key indicators, accordi...

I purchased a La Roche-Posay dual sunscreen pack from Trendyol, expecting both items to be identical and high-quality. Unfortunately, one of the sunscreens arrived spoiled—its smell was extremely off-putting and absolutely nothing like the usual scent of this product. The second one in the same pack...

I placed an order for a La Roche-Posay product, and the tracking information claims it was shipped on July 11. However, the package never arrived, and I haven’t been able to reach a single person for support since. I’ve tried contacting customer service multiple times—no one responds, no updates are...

I bought a La Roche-Posay sunscreen from a local pharmacy, expecting the same quality I’ve always trusted. But this time, the product I received smelled overwhelmingly like spices or fenugreek—completely off-putting and not how sunscreen should smell. On top of that, the color was an intense dark ye...

I purchased the La Roche-Posay cleansing gel and intentionally chose the smaller size to try it first. Unfortunately, the moment I opened the bottle, I was hit with a terrible smell—like mothballs (naphthalene). It’s extremely unpleasant and nothing like what I expected from a brand marketed as gent...

I recently bought a La Roche-Posay product and was completely let down by what I received. The product came out a strange yellow color and has a very strong, almost spicy scent—nothing like what I’ve experienced in the past with this brand. The expiration date on the packaging says 12/2025, so it sh...

I ordered the La Roche-Posay Pure Vitamin C12 Serum from Trendyol, and it was delivered to me on July 3. As instructed, I used just a small amount—literally a dot—on the evening of July 4 to test it on my skin. When I woke up the next morning, my face was swollen, red, and clearly having an allergic...

I recently purchased a La Roche-Posay face cleanser, but I have serious doubts about whether the product I received is genuine. There are noticeable differences between this one and the La Roche-Posay cleanser I’ve used before. First of all, the shape and material of the bottle are different, which ...

On June 25, I ordered La Roche-Posay Cicaplast, a product I’ve been using for a long time and always loved. The package arrived in good condition and was properly sealed. But the moment I applied it to my skin, my eyes started burning, which has never happened before with this product. That’s when I...

I purchased La Roche-Posay Toleriane Sensitive Cream from a pharmacy located in Ankara Kentpark AVM. However, I immediately became suspicious when I noticed that the barcode on the packaging does not match the barcode on the actual product. This inconsistency raises serious concerns about the produc...

I recently bought a La Roche-Posay sunscreen from Dermoeczanem—one of the sites I’ve always trusted. This has been my go-to sunscreen for years, and I’ve never had any issues with it—until now. The product that arrived is a strange yellow color, completely different from the usual white or off-white...