Although I’ve trusted La Roche-Posay for years, my recent experience with their sunscreen was deeply disappointing. When I opened the new tube, I noticed that it felt unusually light. I initially brushed it off, but after accidentally dropping it and the cap cracked, I was shocked to discover that the tube was already more than half-empty. It hadn’t leaked—this was exactly how it was filled and sealed.
The packaging appeared tightly fastened with plastic, yet the amount of actual product inside was nowhere near what I paid for. This isn’t just a minor issue—it feels deceptive. For a brand that positions itself as premium and dermatologically reliable, this kind of oversight is unacceptable.
I expect a full explanation, refund, or replacement from La Roche-Posay and demand better quality control to ensure customers aren’t paying full price for half a product. This experience completely shook my confidence in a brand I used to recommend.
Hello, I purchased La Roche-Posay sunscreen from Trendyol last week. It’s the same product I’ve used every summer without any issues—but this time, something is clearly wrong with the formula or the packaging. Right from the moment I opened it, I noticed that the cap and surrounding area were messy...
A week ago, I ordered La Roche-Posay sunscreen, but what I received was completely unacceptable. The product arrived already opened and had spilled inside the box. Nearly half of the tube was gone. I paid a serious amount (₺) for this, so why is there zero quality control? This isn’t just about pack...
To the La Roche-Posay team, I’ve been using your sunscreens for a while now, always on my dermatologist’s recommendation. This is actually my third tube, purchased from a pharmacy in Moda, so I had full confidence in the product. But this time, I experienced severe side effects that make it complete...
I purchased a La Roche-Posay sunscreen from a licensed pharmacy, expecting premium quality because it’s a well-known and trusted brand. However, to my disappointment, the product changed color to a noticeable yellow in less than a month. I stored it properly, away from heat or direct sunlight, so th...
I’ve been using La Roche-Posay sunscreen for a long time and never had an issue—until now. I ordered the same product again, but something is definitely off. The sunscreen I received is way too watery and has a weird yellow-green tint. This is not how it’s supposed to look or feel. I checked online ...
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