I purchased a brand-new Kia EV3, and shockingly, the vehicle developed an ICCU (Integrated Charging Control Unit) failure after driving only 400 kilometers. This is completely unacceptable for a newly purchased electric car. My vehicle has now been in the service center for 20 days, and I still have not received it back.
What is even more frustrating is the complete lack of clear communication from the service team. All I am told is that they are waiting for the necessary part, but no one can provide a definite repair timeline or estimated delivery date. For a critical malfunction like this to occur so soon is deeply disappointing and has significantly diminished my trust in the Kia brand.
During this prolonged repair process, I have been left without my vehicle, facing daily inconvenience and financial losses due to my reliance on the car for my commute. I deeply regret purchasing this vehicle and feel frustrated by the poor after-sales service experience.
I demand that Kia immediately repair my vehicle under warranty, provide clear and honest updates on the repair timeline, and offer compensation for the inconvenience caused. Please resolve this matter urgently and restore my trust in your brand before the situation worsens further.
Hello, I have a Kia EV3 model vehicle. On May 30, I was informed by Kia Sandıkçı Oto that my vehicle had an ICCU issue. The car was towed to the dealership. Even though I specifically requested an electric replacement vehicle, I was given a high-cost gasoline vehicle instead. From others who experie...
I purchased a Kia EV3, expecting a reliable electric vehicle experience. However, just seven days after purchase, I encountered a serious heating system malfunction. I immediately took the car to the authorized service center, where I was informed that the heater unit was defective and needed to be ...
I purchased the Kia EV3 Long Range Elegance on March 17, 2025, after extensive research and with great excitement. I drove only 1,438 km before I received an “AC Charging Unit Error” on May 9, 2025. This issue caused serious disappointment and frustration. The vehicle was towed to the service center...
I own a 2022 Kia Picanto and have taken my car to numerous authorized service centers due to ongoing battery and electrical issues. The battery has been replaced and recharged multiple times, yet the problem persists. Most recently, I experienced a complete power failure where I couldn't even unlock...
Comments