I purchased the Kia EV3 Long Range Elegance on March 17, 2025, after extensive research and with great excitement. I drove only 1,438 km before I received an “AC Charging Unit Error” on May 9, 2025. This issue caused serious disappointment and frustration. The vehicle was towed to the service center. They tried a software update, but the problem persisted. I was told that a part needed to be replaced and would be shipped from Korea, which could take 10, 15, or even 30 days.
Since the DC charging function still worked, I asked if I could continue using the car until the part arrived. The service team confirmed I could, but despite repeated requests, they provided a gas-powered rental vehicle instead of an electric one, disrupting my planned long-distance trip.
It’s unacceptable that such a critical failure happens so early. I’ve read that this AC charging issue has affected other Kia EV models as well. If Kia is aware of this recurring problem, why are replacement parts not readily available in service centers?
To Kia Türkiye and Çelik Motor:
What is the current global status on resolving this AC unit problem?
What are the chances of this failure happening again?
Why aren’t essential replacement parts stocked locally?
This level of unreliability and delay is not what I expected from a 2025 model vehicle. Kia must act quickly and transparently. When the most critical component fails so soon, one must seriously question the engineering and quality assurance behind it.
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