I'm writing to tell you how frustrated I am with my Karcher VC6 Premium vacuum cleaner because it never seems to get dirt into its container. When I stop vacuuming, the machine dumps the dirt back onto the floor instead of keeping it. Even though the filter is clean and the container is empty, this problem still happens, even when the boost mode is used. Also, the way it works when it first starts is a huge disappointment. Even though I sent customer service videos of the problem, they said there wasn't one. I also asked my friends with similar, less expensive vacuums to send me videos. Their vacuums were able to pick up dirt without any problems. I sent a video showing the problem to the person who was assigned to my case through WhatsApp, but they haven't helped me or replied. If this vacuum cleaner can't even pick up the most basic dirt, it should be taken back and fixed. I think Karcher will back up their product.
I bought a floor cleaning machine from Karcher a couple of months ago. Ever since its arrival, it has been nothing short of a disaster. It leaves my house dirtier than before, with terrible streaks and wet patches everywhere. I've tried every possible method, hoping it would improve with use, but it...
I made the unfortunate decision to purchase a Karcher VC7 vacuum cleaner, and since then, I have had to send it to the service center five times. On its latest return, the device couldn't even last two minutes before the battery died. I sent it back once again, and they assured me that Yurtiçi Kargo...
I bought the Karcher VC6 stick vacuum in November, and within just 6-7 months, the battery stopped charging. Even the cheapest brands made in the Far East don’t fail this quickly, but the Karcher battery broke down, and I had to stop using the vacuum. I contacted Karcher service, but reaching them w...
I bought the best Karcher SV7 model, but after only 6 months, it started having problems with the steam and vacuum. It was hard to get through to customer service, anyway finally managed to contact them after trying hard. They said they'd fix the problem, but it'll take around 17 days. We were reall...
I purchased the Karcher RCV5 Robot Vacuum, and for about a year it worked fine. But then it started throwing constant connection errors and eventually lost all connectivity. I sent it in under warranty, and they claimed the motor had been replaced and that it was tested and functioning properly. How...
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