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JustAnswer Complaint - Misleading Charges & Poor Service Quality

Carlos
April 4, 2024 4:43 PM213

I was really worried when my cat started vomiting, so I turned to JustAnswer's "Ask a Vet" service for help. I was disappointed with the quality of the advice I received as it seemed to be generic and easily accessible online. The person I spoke to had a thick accent, possibly from India. I question the individual's qualifications as a veterinarian. I was absolutely stunned when I realized that I had been enrolled in a subscription without my knowledge or permission. I requested cancellation the next day, but was informed that I wouldn't be eligible for a full refund due to the 24-hour time limit. It's been days, and I'm still waiting for the partial refund they promised.

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