I deleted my Investing Pro account and canceled my membership, yet the system continues to try and charge my card every month. I’ve sent an email asking for this issue to be resolved, but nothing has been done so far. This situation is really stressing me out, as I can’t even use my card for online purchases out of fear that it will be charged again. Please stop these attempts to bill my card immediately and confirm that this has been handled. I expect this to be fixed as soon as possible, as this is causing unnecessary inconvenience. Thank you.
About a month ago, I signed up for an InvestingPro subscription through my computer and completed the payment without any issues. However, after the most recent billing cycle, I decided to cancel the subscription. That’s where the real problem began. I’ve tried to cancel it both through the app and...
I started a subscription on Investing.com last October and canceled it on 18/11/2025. However, today, 18/11/2025 at 11:56, I noticed that $356 was charged to my credit card without my knowledge. Even though I canceled my subscription, being charged like this has caused me serious inconvenience. My ...
Although Investing.com stated a monthly membership fee, the annual fee was charged to my credit card. Even though I canceled within 7 days, it has been 1 month, and they still haven't refunded my money. Despite the complaints and emails I wrote, they have not yet solved my problem. I urgently want m...
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...