I purchased a 2-year subscription to Investing Pro yesterday, but the amount charged to my card was higher than the advertised price. This has caused significant distrust, and I am requesting a refund for the overcharged amount. Additionally, I would like to cancel my subscription immediately.
I attempted to cancel through Google Play as instructed, but the subscription does not appear under "My Subscriptions," even though I used the same email address to log in. This is both frustrating and time-consuming.
Attached are screenshots of the advertised price and the amount deducted. Please resolve this issue promptly by refunding the excess charge and canceling my subscription. Transparency and effective customer support are expected for a service like this.
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...
My Investing Pro subscription, which I initially downloaded from the Apple Store last year, was automatically renewed, and the renewal fee was charged to my credit card without my consent. I do not wish to continue with the subscription and did not approve this payment. The renewal happened today, a...
I signed up for an Investing.com Pro+ membership, expecting to pay the listed price. However, when I checked my bank statement, I saw that they charged my card ₺10,248, which is much higher than the advertised price on their website. This is completely unacceptable! There was no warning or explanat...