I downloaded the Investing.com app and now wish to cancel my subscription. However, there is no customer service number to contact, and no one is available to assist me with the cancellation process. Despite my intent to stop the service, a charge has been deducted from my account this month without my consent.
This lack of support is extremely frustrating, and I am left with no way to resolve this issue on my own. I request immediate assistance from your customer service team to cancel my subscription and issue a refund for the unauthorized charge. Please address this matter promptly to restore trust in your service.
My Investing Pro subscription, which I initially downloaded from the Apple Store last year, was automatically renewed, and the renewal fee was charged to my credit card without my consent. I do not wish to continue with the subscription and did not approve this payment. The renewal happened today, a...
I’ve been using the Investing.com app under the impression that it was free, and I never signed up for any paid subscription. But today, around 16:05, I noticed that ₺1428 was withdrawn from my account without my knowledge or permission. I never received a warning, notification, or confirmation req...
Even though I canceled my Investing.com subscription 3 months ago, I’ve been charged for a Premium account for the third time this month. A total of 507 ₺ has been deducted without any reason (169 ₺ x 3 months). I’ve requested a refund several times, contacting them via email and chat, and each time...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...