I have been a devoted customer of Ikea Turkey for many years, and I just recently made a purchase from their store that was a JÄRVFJÄLLET chair. The chair, much to my dismay, had a number of defects. There were problems with the arm, and the primary back was not functioning as it should have. I made several attempts to get in touch with the company in order to have the problem fixed and to make a request for a replacement, but I was met with a lack of communication and customer service that was uninterested. As a longtime and dedicated customer of Ikea, I had higher expectations for the company.
I recently bought a Kıvık series sitting group from the Kartal Ikea store, hoping for the usual Ikea quality. Unfortunately, not long after I brought the furniture home, I started noticing separations forming at the wooden joints. This is quite disappointing and concerning, especially considering th...
I ordered a Markus chair from Ikea Turkey's online store, but after a week, it still hasn’t been delivered. Despite repeated attempts to contact Ikea Turkey for updates, no one has responded. Frustrated by the lack of communication, I submitted a request to cancel the order, but again, there has bee...
I purchased a Jarvfjallet model chair from IKEA and later bought another one due to my needs, mainly because of the 10-year warranty offered by IKEA. However, it is deeply distressing to learn that IKEA might be deceiving its customers. After assembling the second chair, I discovered that there were...
I recently bought the black JÄRVFJÄLLET chair from IKEA, and sadly, this experience hasn't met the expectations I usually have for the brand. The armrest of the chair features noticeable blue manufacturing flaws that stand out and clash with the overall design of the product. For the first time in a...
In the summer of 2024, I purchased a Järvfjället office chair from IKEA’s online store for ₺12,000. The current price of the same chair has now risen to ₺16,000. Unfortunately, the product has a serious manufacturing defect — the headrest is positioned about 6–7 cm too far forward, which causes my h...
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