I purchased my Ariston H8TIH 182 03W refrigerator and the warranty is valid until November 5, 2025. When the product was first delivered to my home, I noticed that the door was bent and warped. I immediately reported it to the service center, and the door was replaced. However, about six months ago,...
My Hotpoint Ariston washing machine, which is about 4–5 years old and has a 6–7 kg capacity, has a broken door-lock latch. I live in Narlıdere, İzmir, and the machine is registered under the name “Selvi Demirtaş.” I’m not able to confirm the purchase date or warranty details, but the warranty is mos...
The belt of my Hotpoint Ariston FTCD8716H1(EU) dryer broke about three months ago. Since then, I have called customer service multiple times, but I have never received any response. No one has called me back, and I haven’t been able to reach any representative who could help with my issue. My machin...
We’ve been using our Hotpoint Ariston oven for about six years. Today, without any external impact, the oven glass suddenly shattered. Fortunately, no one was injured and no property damage occurred. This is the first time we have experienced an issue like this. After the incident, we contacted cus...
I purchased a Hotpoint Split air conditioner four years ago, and now I cannot get it repaired because the brand has withdrawn from the country. After ...
When I purchased my Hotpoint 12,000 BTU air conditioner, I was promised a 10-year compressor warranty. Despite ensuring all maintenance was performed by authorized service centers, the compressor failed in its 6th year. To my surprise, no one is addressing the issue, even though it’s clearly under ...
I bought a Hotpoint Ariston washing machine. The delivery happened on November 29, 2017, and the service came to install it on November 30, 2017. I ha...
About 5-6 months ago, my tumble dryer was taken for repair due to a snapped belt. Within two days, a replacement part was ordered, and the machine was delivered back home. We paid a significant amount for this service. However, the machine broke again about 10 days ago, and the belt has snapped once...
I bought a Hotpoint Ariston washing machine on November 25, 2017, and decided to get a warranty extension for an additional 3 years. There was a probl...
I bought a bagless vacuum cleaner from Hotpoint-Ariston (Hotpoint Service Center), model SL M07 A4H b F101337. It has a 350W motor and a Turbo head. At first, the handle of the device broke, but I fixed it with tape and kept using it. Just last week, the hose connection broke. I really liked how wel...
I bought an Ariston Hotpoint dryer when I got married in 2018. Ever since then, I've been unhappy with how it's been performing. It can't even get rid of the tiniest stains. Even if I put the dirty laundry in the washing machine right away, the stain still won't come out. My bed sheets smell really...
In 2019, I purchased an Indesit DA2GY19A12 refrigerator model from an authorized Hotpoint/Ariston dealer (Hotpoint Customer Service). We even bought two of these models and, in addition to the purchase, acquired an additional +3 years of warranty as per the official service document with stamp/signa...
My Ariston Hotpoint washing machine began making unsettling noises during operation, signaling trouble with the drum basket (bearing). Seeking a remedy, I reached out to Customer Service. On 11.07.2023, they arrived for a diagnostic check, charging 200 ₺ for the assessment. With a warranty period of...
Six months ago, my Ariston Hotpoint washing machine had to be repaired under warranty by authorized service. The machine was making a lot of noise whi...
I bought Hotpoint Ariston household appliances in 2014. They included a refrigerator, washing machine, and dishwasher. The best part was that all of them came with a 10-year motor warranty. When my dishwasher broke, I called for repairs. Ariston stopped making household appliances, so they transferr...
I hope you're doing well. I wanted to let you know that I'm really unhappy with the service I received from your company when I sent in my Hotpoint steam iron for repair. I sent it to Vestel, your service provider, a while back. Even though the warranty had expired, they sent the product back to me ...