The belt of my Hotpoint Ariston FTCD8716H1(EU) dryer broke about three months ago. Since then, I have called customer service multiple times, but I have never received any response. No one has called me back, and I haven’t been able to reach any representative who could help with my issue. My machine is no longer under warranty, but it is extremely disappointing that even such a simple problem—like a broken belt—has been met with complete indifference.
I live in Pazaryeri, Bilecik, and I want my issue resolved as soon as possible. No service appointment has been arranged, and I was not given a case number. I request a free repair and fast service. I expect my problem to be resolved urgently.
My Ariston Hotpoint washing machine began making unsettling noises during operation, signaling trouble with the drum basket (bearing). Seeking a remedy, I reached out to Customer Service. On 11.07.2023, they arrived for a diagnostic check, charging 200 ₺ for the assessment. With a warranty period of...
My Hotpoint Ariston washing machine, which is about 4–5 years old and has a 6–7 kg capacity, has a broken door-lock latch. I live in Narlıdere, İzmir, and the machine is registered under the name “Selvi Demirtaş.” I’m not able to confirm the purchase date or warranty details, but the warranty is mos...
We’ve been using our Hotpoint Ariston oven for about six years. Today, without any external impact, the oven glass suddenly shattered. Fortunately, no one was injured and no property damage occurred. This is the first time we have experienced an issue like this. After the incident, we contacted cus...
My Hoover brand washer-dryer, which I purchased about a year and a half ago, has broken down multiple times. The İzmir Karşıyaka Hoover service took the machine for repairs for the third time, and it still hasn’t been fixed. Each time the machine was returned, the same issue reappeared within days, ...
I am deeply disappointed with the Hotpoint Ariston authorized service center in Gebze. The service provided is appalling, with no follow-up, no accountability, and absolutely no professionalism. Calls go unanswered, and the lack of interest and service quality suggests they are understaffed or poorl...
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