My Hotpoint Ariston washing machine, which is about 4–5 years old and has a 6–7 kg capacity, has a broken door-lock latch. I live in Narlıdere, İzmir, and the machine is registered under the name “Selvi Demirtaş.” I’m not able to confirm the purchase date or warranty details, but the warranty is most likely expired.
I contacted several service providers who claimed to be authorized. Even though the issue is very clear, they quoted me extremely high prices ranging from $35–$59 USD, and none of them provided a definite or transparent cost. Because of the high prices and unclear information, I did not create a service request or make any payment.
I am requesting a more reasonable and clear price offer for the part replacement, as well as transparent and detailed pricing from an authorized service provider. I kindly ask for your assistance.
My Ariston Hotpoint washing machine began making unsettling noises during operation, signaling trouble with the drum basket (bearing). Seeking a remedy, I reached out to Customer Service. On 11.07.2023, they arrived for a diagnostic check, charging 200 ₺ for the assessment. With a warranty period of...
Six months ago, my Ariston Hotpoint washing machine had to be repaired under warranty by authorized service. The machine was making a lot of noise whi...
I'm writing to express my extreme dissatisfaction with Vestel's appliance repair service. I reside in Küçükbakkalköy/Ataşehir and own a Hotpoint Ariston washing machine. Since Hotpoint has withdrawn from the Turkish market, Vestel has taken over their servicing responsibilities. However, their servi...
The belt of my Hotpoint Ariston FTCD8716H1(EU) dryer broke about three months ago. Since then, I have called customer service multiple times, but I have never received any response. No one has called me back, and I haven’t been able to reach any representative who could help with my issue. My machin...
We’ve been using our Hotpoint Ariston oven for about six years. Today, without any external impact, the oven glass suddenly shattered. Fortunately, no one was injured and no property damage occurred. This is the first time we have experienced an issue like this. After the incident, we contacted cus...
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