When my Hotpoint Indesit dishwasher, which wasn't even working, caught on fire this morning, I couldn't believe what I was seeing. We woke up because there was smoke in the house. If not for our child, we could have been seriously hurt. We called the fire department right away, and they found out that the fire started in the dishwasher. Now I've lost about 30,000 Turkish liras worth of money, and I can't find anyone in Turkey who will take responsibility for what happened. I want compensation for the damage done to me, but it seems impossible to find the right person to talk to at the company in Turkey. This nightmare has cost me both money and emotional health, and I won't stop fighting until my losses are made up for.
About 6 months ago, the Hoover dishwasher at my mother's house broke down. We contacted the service for a part replacement and paid ₺2850 for the repair. Soon after, my parents had to leave Istanbul for health reasons and only returned this week. The machine, which was not used in the meantime, fail...
I have a set of built-in appliances in my kitchen made by Hoover. Ever since I bought my apartment, the HDM656BTK model vacuum cleaner has been acting up all the time. It would sometimes turn on and off without warning and occasionally not work at all. I've contacted the service multiple times about...
I am writing to report a critical safety issue involving an LG washing machine under warranty (Model: F4V5RGPOW.ABWPLTK, SN: 111PWNFLK567), and the concerning response from LG Turkey that followed. On May 17, 2025, during regular use, the machine suffered an electrical malfunction that caused a fire...
Our Protherm brand combi boiler has been giving us trouble with hot water for the past year. It's been a living hell, and we're almost ready to snap. The personnel dispatched to fix the problem keep shifting the blame between themselves, leaving us feeling helpless and frustrated. We've already spen...
I bought 3 products from Arçelik, but all of them turned out to be defective and damaged. The refrigerator door was replaced, but the new door wouldn’t close properly. I filed a complaint with Consumer Rights, and a replacement was made, but the shelves in the new product arrived cracked, so they we...
Comments