I had 218,776 units of the Tera Portfolio Equity Fund (THF) in the Midas app. On September 16, 2026, at 10:52 a.m., I pl...aced a sell order. The order was sent to TEFAS the same day, and the app stated that the transaction would be completed after 5:00 p.m. on September 18, 2026. However, even after t
I gave a THF fund sale order with Midas investment app on 16 September at 13:23 for approximately ₺1,550,000. Although I... placed the order before the cut-off time, the transaction was not transmitted to TEFAS and my order appears as rejected, so my money remained stuck inside the fund. Because my sal
I made a payment today at around 3 o’clock through Midas to buy PUBG in‑game credits, but the UC has not been added to m...y PUBG account even though the money was deducted from my wallet. The amount paid was 499 (local currency), and on the payment receipt it shows as a successful transaction to the m
I am using a basic investment account on the Midas platform. On 02.04.2026, I sold shares and since that date a balance ...of 2,800 dollars has been visible in my account, but I cannot use this money in any way. In the application my buying power is shown as 0.00 dollars and my withdrawable amount is a
Since 8:30 AM on March 20, 2026, I have been unable to log in to the Midas app on my Android phone. Every time I try to ...access the app, I receive a “connection error, please try again later” message, which prevents me from accessing my account. Not being able to access a platform where I have inves
"No, thank you. Because it charges a commission, but BTC does not. That will be my reason for preference."
Since November 11, 2025, I have been unable to log into the Midas app on my... Xiaomi Poco X3 Pro phone. Even though I enter my password correctly, the a
On October 31, 2025, I tried to open an account and transfer money through Midas’s mobile app. Midas advertises its serv...ice with claims like “fast account opening, instant money transfers, and start investing within minutes,” but my experience was nothing like that. For about an hour, I dealt only w
I initiated an EFT transaction to transfer my funds from Anadolubank to Midas, a brokerage firm, for the purpose of inve...sting in stocks. Although I received a receipt from the bank confirming the transfer, the funds did not actually reach the brokerage firm. My funds were only transferred approximat
There has been a security issue with my email, and hackers have partially taken control of it. I have changed my registe...red email address in other applications linked to my email. However, Midas does not allow changing the registered email address. They have made it possible to change the phone numb
I have an account and investments with Midas. However, due to incorrect charts on Midas, I made many poor decisions and ...suffered significant financial losses. The visuals are attached. When compared with TradingView charts, it is clear that the monthly and yearly charts are incorrect. For example, P
As an investor who uses the Midas app for trading American and Borsa Istanbul stocks, I was surprised to find a withhold...ing tax deduction from my balance, even though I had read in several sources that users are not charged any fees. I am left questioning due to the lack of transparency about this d
I have been investing in the Borsa Istanbul market through Midas, and I often buy and sell every day. But Midas's infras...tructure hasn't been good enough in recent days. Either the system crashes or I can't put in buy or sell orders. Because of this, I've lost a lot of money on multiple occasions. Wh
