Since November 11, 2025, I have been unable to log into the Midas app on my Xiaomi Poco X3 Pro phone. Even though I enter my password correctly, the app constantly displays a “system error” message and fails to open. I have tried multiple times to fix the issue by deleting and reinstalling the app, ...
On October 31, 2025, I tried to open an account and transfer money through Midas’s mobile app. Midas advertises its service with claims like “fast account opening, instant money transfers, and start investing within minutes,” but my experience was nothing like that. For about an hour, I dealt only w...
I initiated an EFT transaction to transfer my funds from Anadolubank to Midas, a brokerage firm, for the purpose of investing in stocks. Although I received a receipt from the bank confirming the transfer, the funds did not actually reach the brokerage firm. My funds were only transferred approximat...
I downloaded the Midas app on my phone, but after multiple incorrect password attempts, my account got blocked. When I tried to reset my password by selecting “Forgot Password”, the app asked me to enter my ID details. Now, I’m wondering—is it safe to provide my personal information? Will this caus...
There has been a security issue with my email, and hackers have partially taken control of it. I have changed my registered email address in other applications linked to my email. However, Midas does not allow changing the registered email address. They have made it possible to change the phone numb...
Despite owning shares on Midas, I am unable to sell them due to a recurring “insufficient share quantity” error. This issue has been ongoing for a long time, but since my stock’s value keeps dropping, I can no longer ignore it. I want to sell my shares and close my account, but Midas won’t let me. ...
Midas Nema markets itself as a profitable way to earn returns on your balance, deducting standard taxes and withholding fees on behalf of the government. That part is expected. But here’s where things get unacceptable—Midas also takes an unexplained commission directly from the returns they provide!...
On February 4, 2025, at 14:09, I requested a withdrawal to my bank account. By 20:30, after calling Midas seven times, my money was still not in my account. The transaction remained stuck on “pending,” and I couldn’t even cancel it. There was no response from anyone at Midas—no updates, no explanat...
"My issue has been resolved"
I converted ₺2,520 to cash instantly on Midas and withdrew it to my bank account, but it has been over 24 hours, and the money is still missing. It ha...
On February 3, 2025, I attempted to sell my TMG fund on Midas. At 11:43 AM, I placed a sell order, but at 11:49 AM, it was rejected. I tried again at 11:51 AM, and once more, at 11:57 AM, I received another rejection notice. I contacted Midas live support, and they said they would get back to me. A...
I have been unable to access my Midas and Midas Crypto accounts for the past 24 hours. When I called customer service, I was kept on hold for 20 minutes. The first representative stalled me with generic responses, and only after insisting was I transferred to Rojna Hanım. She used the same scripted ...
I submitted a withdrawal request through the Midas app, but it has been 36 hours, and the transaction still hasn’t been processed. Even after requesting a cancellation, nothing has been resolved. This feels like a deliberate attempt to cause financial losses for investors. I also tried to buy stock...
I have an account and investments with Midas. However, due to incorrect charts on Midas, I made many poor decisions and suffered significant financial losses. The visuals are attached. When compared with TradingView charts, it is clear that the monthly and yearly charts are incorrect. For example, P...
As an investor who uses the Midas app for trading American and Borsa Istanbul stocks, I was surprised to find a withholding tax deduction from my balance, even though I had read in several sources that users are not charged any fees. I am left questioning due to the lack of transparency about this d...
I am currently an active user of Midas, but the certainty of my continued usage is in question after recent incidents. The first issue involves a change in my account number. The representative viewing this complaint can also check previous active records. The initial problem of the account number c...
"I am very pleased, my problem was solved, thank you Midas."
I highly recommend not installing the Midas app. It's quite puzzling how my funds are mysteriously dwindling despite the fact that the stocks I've inv...
"They got in touch and solved my problem, thank you."
I sent a substantial amount of money to my Midas account to purchase foreign currency during the day, only to find out that the system didn't allow me...
I have been investing in the Borsa Istanbul market through Midas, and I often buy and sell every day. But Midas's infrastructure hasn't been good enough in recent days. Either the system crashes or I can't put in buy or sell orders. Because of this, I've lost a lot of money on multiple occasions. Wh...