Honda quality concern

Dear HONDA, I am writing to formally file a complaint regarding a persistent mechanical issue with my 2025 model CB650 R motorcycle, which I purchased on April 29, 2025. From the initial days of use, the motorcycle has exhibited a serious fault: while traveling at high speeds, the engine cuts off un...

I purchased a Honda Forza with great excitement, and it was barely used—only 800 km on it. We ordered a screen protector and when it arrived, we peeled off the original film to install the protector. That’s when we noticed a crack on the screen. The motorcycle has never been dropped, bumped, or mish...

I bought a brand-new 2021 Honda City 4D 1.5 Executive OTM PE model, and since the very first day, the car sometimes makes a strange noise and fails to start when I press the start button. It only starts after waiting a few minutes and trying repeatedly. I’ve taken it to several authorized service ce...

I own a 2021 Honda CR-V with a CVT transmission, and I’ve been dealing with multiple ongoing issues that make the car both uncomfortable and potentially unsafe to drive. While driving in traffic, if I brake suddenly and then lift my foot off the brake, the car jolts forward violently, almost as if i...

In 2020, I purchased what was supposed to be a brand-new vehicle from Honda Marmara. I specifically chose to buy directly from the dealership to avoid any surprises and have peace of mind. Unfortunately, my experience turned out to be the opposite. After some concerns, I had the vehicle inspected b...

I purchased a brand-new Honda CB500 Hornet motorcycle on January 31, 2025. Unfortunately, just over a month later, on March 11, 2025, I discovered a fluid leak in the front brake master cylinder. This is a serious safety concern, especially for a new vehicle. I immediately took the bike to Ordu Hon...

I own a 2014 Honda Civic and am the second owner of the vehicle. Over time, I’ve started noticing paint peeling from multiple areas: the front and rear windshields and along the roof trim edges. This isn’t regular wear and tear—it’s clearly a defect in the paint quality. I contacted Honda customer ...

In 2010, when our Honda Civic had only 1,000 kilometers on it, we had daytime LED lights installed at the authorized Honda service center in Çorlu. Due to improper installation (as confirmed by an expert report), the wiring above the front grille inside the hood rubbed against the bodywork, causing ...

I have been experiencing a persistent radio issue with my 2021 Honda Civic. Despite multiple visits to the authorized Bora Honda service center, the problem remains unresolved. The radio gets stuck on the first frequency or returns to it after switching channels via the steering wheel controls. The ...

My 2018 Honda Civic Sedan Elegance Diesel Manual vehicle has paint peeling from the top corner of the rear window, as shown in the attached image. I’ve driven various car brands over the past 20 years, and I’ve never encountered such an issue with any vehicle—especially not with a Japanese brand—wit...

Honda does not stand behind its motorcycle. I have a 2022/2023 Honda PCX motorcycle, and despite only having 5600 km on it, the differential gear is already worn out. Just 5600 km. My previous bike was a different brand, a Chinese-made one. I can even tell you the brand if you want. Despite having 2...

I purchased a brand-new 2024 Honda HR-V in August 2024, and after just 300 km, the car completely stopped working. When I contacted Honda customer service, they immediately said, "The battery is dead." How is that even possible? The car is brand new! I didn’t drive the vehicle for one week with the...

I purchased a Honda Activa 125 in October 2024, and in just four months, the battery has already failed. The scooter has only 300KM on it, and now the starter won’t work at all. I took it to the authorized service center, where they charged the battery for six hours, but while still at the service ...

On November 10, 2020, I purchased a brand-new Honda Civic Eco Elegance model from the Honda Karabulut dealership in Elazığ. After using the car for a while, I noticed a malfunction in the LPG system. Upon monitoring the issue, I found that the fuel gauge was inaccurate—showing an empty tank as full ...

Dear Honda Japan Customer Service, I am the owner of a 2021 Honda Forza 250. Recently, I took my motorcycle to an authorized service center due to a failure to start. After inspection, the service team informed me that the fuel pump was faulty and needed replacement, despite the motorcycle having on...

On October 8, 2024, I purchased a brand-new 2024 Honda HR-V from 'Ayışığı Altunizade'. However, within just one month, my vehicle experienced a significant malfunction with all warning lights turning on simultaneously. When I took the car to the service center, they connected it to the diagnostic sy...

I recently purchased a brand-new Honda motorcycle, but the steering has been problematic since the start. Yesterday, this issue nearly caused me to have an accident, putting my safety at serious risk. Despite the motorcycle being under warranty, I have not received proper assistance. I visited the ...

I purchased my Honda Civic in February 2024, and six months later, an unusual rattling noise started coming from the engine. The noise has progressively worsened over time. When I first took the vehicle to the Diyarbakır Honda service center, they dismissed the sound as normal. However, after compar...

Hello Sir or Madam, On 20.09.2024, I purchased a 0 km Honda Forza 250 Euro OP from the official Honda dealer in Antalya, Alanya, Turkey. Since the day I bought the motorcycle, I have encountered several issues: 1) There is excessive noise and vibration when the engine is running, especially from t...

I had a 2016 Honda CR-V with automatic transmission. While driving, I attempted to put my vehicle in park, but it suddenly moved on its own, breaking the garage door in front of my parking spot, and colliding with a stationary vehicle, pushing it into the apartment space. This caused a significant a...

My Honda Jazz hybrid has been a complete disappointment. The first 40,000 kilometers were great, but the problems started after that. The car only runs on the gasoline engine. We sent it for repairs, but no one can fix the issue. The level of interest is zero. Toyota pioneered the electric vehicle c...

The paint on my wife's brand-new 2018 Honda Civic began chipping severely after only twenty days of ownership (June 28, 2018). We were shocked when we saw that, I mean such a brand, such a lousy mistake!! you don't even see this with old, yeared cars.Also, because we always had the vehicle serviced ...

My 2017 model Honda Civic FC5 has experienced paint peeling, and it's progressively worsening. The car has been regularly serviced at authorized dealerships. I took it to the authorized service center in Mersin, seeking a solution, but they mentioned that there's nothing they can do as Honda does no...