I purchased a Guess bag from the store about a year ago, and after using it for only 5-6 months, the metal parts began to fade significantly. The gold-colored metal now looks as if it has been used for years, appearing tarnished and worn out, which is incredibly disappointing for a brand of Guess's reputation. I expected high quality from such a global brand, but this issue has proven otherwise. I am reaching out to request that Guess addresses this problem promptly. I would appreciate a resolution that reflects the quality the brand is known for and restores my trust in their products.
About 4-5 years ago, I purchased a Guess bag, and recently, I noticed that the leather has started to peel, likely due to storage over time. Given the high cost, it's disappointing to see this level of deterioration in what I expected to be a durable, high-quality product. I’m unsure if there is a w...
I purchased a Guess bag, and within just 15 days, the stitching began unraveling, and the leather material showed significant wear and tear. This is completely unacceptable for a brand known for its supposed quality. I raised the issue with the company, but instead of offering a resolution, they fal...
Guess, known for its stylish accessories, has left me utterly disappointed with the quality of their bags. Over time, these bags are literally falling apart, and the store offers zero assistance. It's not wear and tear—random cracks and peeling are occurring in places that have nothing to do with us...
I bought a few more different Guess bags on the same date and used them with similar care. Although I had no problems with these other bags, only serious deformation occurred in this white bag. I did not use the product very often, I did not contact it with any chemical product and acted with cautio...
After just two uses, I began to see noticeable creases forming. I reached out to Guess via email, and they replied stating that the problem was caused by usage. I spent ₺9,000 on this bag, and it now appears wrinkled and of low quality. I was hoping for higher quality, particularly from such a reput...
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