My Guess handbag is peeling on the edges. How can I get it repaired?

I purchased a Guess brand women’s wallet (Kiviteks and Docca Collection) on November 3, 2025, through Trendyol. About one month after purchasing the product, peeling began to appear on the surface of the wallet. Experiencing this kind of damage in such a short time left me very dissatisfied with the...

I bought a Guess Power women’s tote bag from the official Trendyol store on 12.05.2025 and I have been using it in Hatay/Antakya. Although I used the bag under normal daily conditions, the straps started to peel after about 3 months, which I do not find acceptable for a product of this brand and pri...

I bought a few more different Guess bags on the same date and used them with similar care. Although I had no problems with these other bags, only serious deformation occurred in this white bag. I did not use the product very often, I did not contact it with any chemical product and acted with cautio...

After just two uses, I began to see noticeable creases forming. I reached out to Guess via email, and they replied stating that the problem was caused by usage. I spent ₺9,000 on this bag, and it now appears wrinkled and of low quality. I was hoping for higher quality, particularly from such a reput...

I purchased a Guess bag, and within just 15 days, the stitching began unraveling, and the leather material showed significant wear and tear. This is completely unacceptable for a brand known for its supposed quality. I raised the issue with the company, but instead of offering a resolution, they fal...

In November, I purchased a Guess bag from Boyner, but it was delivered in a completely unacceptable condition. The bag was placed in just a regular shopping bag, without a dust bag or any protective packaging. For the past month, I’ve been waiting for Boyner to send the missing dust bag, but no reso...

I purchased a Guess bag from the store about a year ago, and after using it for only 5-6 months, the metal parts began to fade significantly. The gold-colored metal now looks as if it has been used for years, appearing tarnished and worn out, which is incredibly disappointing for a brand of Guess's ...

About 4-5 years ago, I purchased a Guess bag, and recently, I noticed that the leather has started to peel, likely due to storage over time. Given the high cost, it's disappointing to see this level of deterioration in what I expected to be a durable, high-quality product. I’m unsure if there is a w...

Guess handbag fell apart after being in the closet and barely used. Handles shredded, bits of leather fell off in bits and pieces over a day, seams split apart. I've never had this experience before and definitely will not purchase Guess again. It was embarrassing as I was away and had to hide my ha...

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I bought a black Guess bag as a gift for my spouse six months ago, but when cologne spilled on it at a restaurant, white stains suddenly appeared on the black leather area. I delivered the bag to their branch at Viaport Shopping Mall and learned the result of the inspection over the phone after two ...

I purchased a Guess bag from Boyner as a thoughtful present for my mother approximately 7 months ago, and unfortunately, it has recently begun to show signs of peeling. Dealing with this problem is really annoying, especially considering that my mom hardly ever uses it. We attempted to reach out to ...

I bought my Guess bag 45 days ago. It has hardly been used, maybe 15 days at most. Unfortunately, the strap attachment part has become detached, leaving the screw exposed. It's quite unexpected and disheartening to witness a branded product, for which I made a substantial investment, deteriorate so ...

I bought a Guess bag, and after a year, it started falling apart at the edges. I sent it in to get fixed, and they said it's okay to bring it back. I bought the bag for ₺2000 last year, but it originally cost around ₺3500. So, basically, they're telling me that I have two options. I can either get t...

Guess, known for its stylish accessories, has left me utterly disappointed with the quality of their bags. Over time, these bags are literally falling apart, and the store offers zero assistance. It's not wear and tear—random cracks and peeling are occurring in places that have nothing to do with us...

I bought a new bag from the Viaport Guess store about a month ago, and after using it only a few times, it started to peel on both sides. The peeling is happening because the leather coating is overlapping the stitches, which is caused by the way the stitching is done. The bag has only been used thr...

In February 2021, I purchased a rose-colored Guess watch, and within a month, the coating started peeling off. After five months, I sent it to the technical service. Just a week after its return, the coating peeled off again. Frustrated, I sent it back for the second time, facing the same issue. I c...

I recently purchased a petite shoulder bag from the Guess store in Korupark. Excitedly, I wore it on my arm, checked it out thoroughly, and decided to buy it. However, my enthusiasm turned into disappointment just two days later when, during normal use, I discovered a loose thread under the zipper a...

I bought a Guess handbag, and I was really disappointed when it started getting all messed up after only 8 months. When I brought it to the store, they checked it out and confirmed that there was a defect. They even gave me the paperwork to exchange it, but since I didn't have the document, they den...