I deleted the Trust Wallet application from my iPhone last week and, because I do not have my recovery phrase or any backup information, I have completely lost access to my wallet. I am extremely worried and distressed because the wallet contained assets worth approximately 930 USD. I have not yet been able to reach Trust Wallet support through any channel and have not carried out any new purchases or transfers through the app recently. I only want to regain access to my existing funds in the deleted wallet or receive clear guidance and support on what can be done in this situation, where the app was removed, and the recovery phrase is unavailable. I request that Trust Wallet support review my situation with care, clearly explain if there is any technical possibility to recover my wallet and funds, and, if not, provide an official written explanation so I can at least understand my position regarding the loss of approximately 930 USD.
I was using the Trust Wallet application to store my Bitcoin, and on 9 December 2025 I lost access to my funds after deleting the app from my device in Lagos State. Unfortunately, I no longer have my secret phrase, so I cannot restore the wallet or reach my Bitcoin balance, which was worth approximately 930 USD.
After this happened, I contacted Trust Wallet support for help, but instead of providing a clear solution, they only kept asking for the secret phrase, which I do not have anymore. I am very stressed by this situation because my funds are now inaccessible and I feel I am not receiving sufficient guidance or support from the platform.
I request that this issue be examined in detail and that I be clearly informed if there is any possible way to verify my ownership and recover access to my Bitcoin, or, if recovery is technically impossible, that Trust Wallet openly confirms this and provides a proper explanation. I expect a clear, transparent and documented response from Trust Wallet regarding my case.
Since last night, I have been locked out of my Trust Wallet mobile app account after logging out. The problem is that I no longer remember my 12-word recovery phrase, which means I cannot regain access to my wallet. This has left me extremely frustrated, especially since I have a balance of $243.77 ...
My Trust Wallet has suddenly disappeared, and I am unable to access it. When trying to log in, I cannot input the 12-word recovery phrase because I was never provided with this code when I registered. As a result, I am locked out of my account, which contains $99. I urgently request assistance to re...
I’ve had my coins stored safely in my Trust Wallet for nearly three years—until about a month and a half ago, when I opened the app and saw that everything was gone. My entire balance had disappeared without warning, and I didn’t authorize any transactions. I’ve received no notifications, no explan...
I am unable to reset my Trust Wallet password after forgetting it. Despite downloading the app and trying to reset the password via the browser, I have not received any solutions. I have followed all available instructions but still cannot access my account. This issue has left me locked out of my ...
I currently have approximately $289,000 worth of TRX in my Trust Wallet. I am experiencing serious difficulties accessing my wallet and transferring my balance to my active wallet. When I first created the wallet, I was assisted by someone who claimed to be an investment advisor. They asked me to s...
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