1
Gülben is completely dissatisfied with the result

GeForce Subscription Canceled Same Day, Still No Refund

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November 26, 2025 2:30 am
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On November 26, 2025 at around 01:03, I purchased a 12-month GeForce Ultimate membership for approximately $122. I bought this membership thinking I could play the game without purchasing it separately, but when I realized that wasn’t the case, I canceled the membership at 01:42 on the same day — without ever using it.

Even though I never used the product and canceled it within a very short time, I have not received any information regarding a refund. I also contacted GeForce by email about the issue, but I haven’t received a response.

Since I never used the 12-month Ultimate membership and canceled it on the same day, I request that the $122 I paid be refunded to my card as soon as possible.

Progress
Progress

December 15, 2025 1:39 pm

On November 26, 2025, at 01:03, I purchased a 12-month Ultimate membership on GeForce Now for approximately 3,500 TL. Without using the membership at all, I canceled it on the same day at 01:42, and I was notified in writing that a refund would be issued after the cancellation.

However, even though 15 days have passed, no refund has been credited to my bank card issued by Fiba Bank. When I spoke with customer service, I was told that a refund would be made, but there has been no concrete progress and the process is constantly in a waiting stage.

I request that the amount of approximately 3,500 TL, which I paid for this membership that I never used and canceled on the same day, be refunded to my bank card urgently, without any deductions and without further delay.

November 28, 2025 12:41 pm (2 days after complaint)

Hello, On 28.11.2025, we called and spoke with you regarding your request. Thank you for taking the time to speak with us. For all your requests, questions, and feedback, you can contact us anytime via Game+ Assistant. Best regards, GeForce NOW powered by GAME+

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