I purchased a Garmin Vivoactive 4s on May 29, 2020, and although I’ve used it for a long time, I hadn’t taken it into the pool until recently. Last week, I wore it in my gym’s pool, and immediately the text on the screen began to distort. After another swim, the display worsened and eventually disappeared. Considering this model is supposed to be suitable for pool use, I was shocked by the malfunction. I sent the watch to Garmin's Beyoğlu service center, and they told me the processor was damaged, costing ₺10,000 to fix. This explanation doesn’t seem believable, as the damage occurred right after it was exposed to water. Despite being marketed as pool-safe, it failed after just two swims. I can no longer recommend Garmin based on this experience.
I purchased the Garmin D2 Mach 1 watch on October 28, 2023 (invoice attached). On August 8, 2024, it malfunctioned after I used it while swimming in a pool. Despite its claimed MIL-STD-rated durability and water resistance, the watch failed and had to be replaced under warranty. I expected the repl...
I purchased the Huawei Watch GT2, anticipating that it would be ideal for swimming, particularly because it features a specific swim mode and is marketed as water-resistant. I haven't used it while diving—just during my usual swimming sessions—and it still managed to take in water. I took my device ...
I used to wear a Garmin Fenix 5S Plus, which is advertised as waterproof up to 100 meters. However, during a routine swim in the sea—no diving involved—the watch took in water and the screen became crystallized and unreadable. When I took it to Garmin’s Turkish distributor, Baytekin, I was told the...
My Huawei GT-3 Pro smart watch, which I purchased in August 2022, malfunctioned after going in and out of the pool twice in a row. In the first case of malfunction, the company delivered my watch saying that the main board was replaced and that the repair was done under warranty. 5 days later, I wen...
I bought my Huawei GT Runner smartwatch in 2022 and have been using it for about three years without any problems until it came into contact with water. I went in the water with this watch, which we trust to check the time on vacation, and then it came into contact with water for the first time. (I ...
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