Fila ignored my return request for two weeks, how can I escalate this to get action?

I bought sneakers online from Fila only to find that they had a small cut. Since then, I filled out a form to submit my complaint and also sent an email, but I have not received any response. I even tried calling, but the phone just keeps ringing without anyone answering. I need to know if I will be...

I purchased a pair of FILA model 1833-3007 sneakers for my 9-year-old son on April 17, 2025, from the Deichmann Viaport Kurtköy store. My son only wore them to school for about 20 days in total, yet the shoes started falling apart and showed extreme wear and tear in less than a month. On May 18, 20...

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I purchased a pair of FILA kids’ sports shoes from Deichmann on January 11, 2025. In total, the shoes were worn for only two months, and even then, just twice a week for casual walks. Despite the light usage, the Velcro straps became completely deformed and stopped holding properly. I brought the sh...

I bought a pair of FILA men’s sneakers from Deichmann and was assured the shoes came with a 6-month warranty. I even paid extra for protective treatment and additional coverage. But in less than a month, the leather on the shoes started to crack—completely unacceptable for a product I barely had tim...

Hi everyone, I bought a pair of FILA shoes from Deichmann’s Pendik Viaport store on November 16, 2024, and honestly, it’s been a huge disappointment. In just a month and a half, the shoes started peeling and splitting open. I took them back to the store, and they told me it would be sent in for insp...

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I bought a pair of FILA shoes from the Izmir Hilltown Deichmann store on December 5, 2024, expecting a quality product from a reputable brand. But I was terribly wrong. The shoes didn’t even last a full month before they started falling apart. The material looked worn out, and the condition was unac...

I purchased a pair of Fila shoes from Deichmann, and after just 1-2 months of use, the sides started coming apart. I sent them in for inspection, but the fault was unfairly attributed to me. If a pair of shoes shows such defects in such a short time, it clearly reflects poor quality from the Fila br...

I bought a pair of kids' shoes from the Fila brand. After only 20 days, the shoes started to fall apart at the seams. After examining the situation, they insisted that it was the user's fault and declined to provide a refund or replacement. I shelled out ₺1,100 for these shoes and I'm beyond let dow...