I see extra charges on my credit card for the flight I booked on eDreams, how can I get them repay me the difference?

197 Display
Xolvie
Xolvie Resolution Specialist September 25, 2023 9:41 am

Additional fees or costs that are tacked on to a base price or initial sum are referred to as additional charges. To get these charges back, review the cancellation policy first because it differs according to the airline and the kind of ticket you bought. A reminder that cheaper tickets frequently have higher cancellation fees and that many low-cost airlines might not provide refunds for canceled flights. Take into account the service choice you made during the booking process. If you cancel within the allotted time on a flight with free cancellation, you'll get a full refund. eDreams will charge a €25 fee if no service option was chosen but the airline agrees to a full or partial refund.

Process for canceling:

• Use your booking reference number and email address to log in to "Manage My Booking" on the eDreams website in order to cancel your flight.

• Alternately, get in touch with eDreams customer service right away. When you do this, be prepared with your booking reference number.

Keep in mind that companies may change their price and fee policies anytime.

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