eDreams Charged My Card for Prime Membership I Never Signed Up For

I purchased a flight ticket for flight XQ 968 scheduled for September 7, 2026, through the eDreams website. After completing the purchase without any issues and taking the flight, I received a notification from my bank two days later, on September 9, 2026, informing me that a charge had been made to my card. When I checked my account, I found an unauthorized $8 charge labeled “eDreams Prime m” that I had never approved.

I did not receive any email, SMS, or other notification about this charge, nor did I sign up for or authorize any membership. Since I am currently abroad, I cannot call the company’s Turkish phone number. I was given instructions to contact them by phone, but I could not use that option because of the call costs and conditions involved. When I contacted my bank, I was advised to cancel my card, but I have not been able to do so immediately because canceling the card right now could cause other problems.

I demand an immediate refund of the $8 charged to my card without my knowledge or authorization and request that no further unauthorized charges be made. I am concerned that additional charges could be made every month or at other intervals without my knowledge. I want my financial loss to be resolved and the necessary investigation to be conducted to prevent other customers from experiencing a similar situation.