eDreams Unexpected $229 Card Withdrawal
I recently discovered that eDreams withdrew 229 USD from my account today via my standard bank card, without any explanation or prior clear information. I do not understand what this amount has been charged for and I did not knowingly approve any additional payment of 229 USD besides my original ticket purchase. There was no clear notification, invoice or description from eDreams explaining the reason for this extra charge. I checked my emails and messages and could not find any proper information about why this money was taken. I request that eDreams urgently review this transaction, provide a clear written explanation of what this 229 USD charge relates to, and if it was taken in error or without valid consent, refund the full amount back to my card as soon as possible.
