I had previously tried to purchase a flight ticket using my card through Edeams PR. This morning at 08:57, I received an SMS from my bank stating that a $12 charge attempt had been made on my card. Even though my card is disabled for online transactions, the fact that such an attempt was made both surprised and seriously worried me.
I believe that after my previous attempt to make a purchase with this company, an unauthorized or non-consented charge attempt was made on my card. Aside from the messages sent to my phone, I have not yet contacted either my bank or Edeams PR, but I am concerned about the security of my card information.
I request a clear explanation of where and how my card information is being stored, that all unauthorized transaction attempts be stopped immediately, and that I receive written and transparent information about this matter. Additionally, to prevent this issue from happening again, I request that Edeams PR permanently delete my card information from their systems.
About five months ago, I booked a flight through eDreams, and everything seemed fine—no pending payments, no issues. But now, out of nowhere, I discovered two unauthorized charges of ₺6 each, totaling ₺12, taken from my card without any notice or consent. This happened months after my original trans...
EDreams charged my bank account ₺227.29 without my consent or even letting me know. I seriously can’t wrap my head around how this happened because I didn’t buy anything or give the green light for any transactions with them. I can't believe a company can access my account like this. I need this una...
On December 21, 2024, I purchased a one-time flight ticket through eDreams. That was my only transaction with them—until I suddenly discovered that on March 19, 2025, they withdrew ₺3,988.78 from my account without any permission or prior notice. The charge appeared on my bank statement with just th...
Hi, I booked a flight on December 8 via eDreams. I input a debit card, but the transaction did not push through, and eDreams requested another card. So, I input a new card, which is a credit card, and the transaction was confirmed. I received a statement from the first card stating that you charged ...
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