I am writing to report unauthorized charges that eDreams has taken from my bank card without my consent, linked to my eDreams account. The issue started after I created an eDreams account and bought a flight ticket in February last year from South Africa, and then it happened again this year. I recently noticed another deduction of R229 today, labeled “eDreams PR Barcelona,” even though I did not knowingly subscribe to any ongoing service or authorize such payments. These charges began after what I believed was a one‑time ticket purchase, and I was not clearly informed about any recurring membership or subscription that would continue charging my card. I tried to reach eDreams support by phone, but my calls were not picked up, so I have not been able to resolve this directly with the company. I request that eDreams investigate these unauthorized deductions from my bank card, refund all the money that has been deducted without my clear consent, and cancel any membership or subscription that may have been started on my account. I also ask for written confirmation that no further charges will be taken from my card without my explicit approval.
I used eDreams Prime to book an Airlink flight to Durban on 14 November, and since then I have noticed three separate extra charges on my bank account...
While purchasing a flight ticket through Skyscanner, I was redirected to an app called eDreams. Following this redirection, even though I did not give any consent, sign up for membership, or request any subscription, my credit card has been charged $10 USD per month starting in October 2025. These c...
I booked a FlySafair flight through eDreams under booking reference FSUYAA for travel on 10 January 2026. After this purchase, eDreams started debiting my bank account with unexplained monthly charges of R229. These debits were taken in January and February, for a total of R458, and I have never bee...
On November 25, 2025, I noticed that €119.99 had been charged to the credit card linked to my eDreams account without my knowledge or consent, listed as a “Prime Annual” fee. The transaction appears in my card activity as originating from Barcelona. I only created an account and registered my card ...
I am writing to formally file a complaint against eDreams, headquartered in Barcelona, Spain. In one month alone, eDreams charged my bank account three times, each for €89.99, without my authorization, totaling €269.97. These charges were for a one-year "Prime Membership," a service I never consente...
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