I Face eDreams Prime Subscription Charge Without Consent
On the morning of April 28, 2026, I booked a flight ticket for my niece, Samarah Tonk**, through eDreams from Cape Town to Johannesburg under booking reference S6PHVZ. At the time of purchase, when I paid with my bank card, I was not clearly informed that any subscription would be added to my booking.
However, on April 11, an amount of R229 was deducted from my bank account using the same card details. On my bank statement, this charge appears as “eDreams Prime M Barcelon.” I did not knowingly subscribe to eDreams Prime and did not give informed consent for any recurring subscription linked to this booking.
When I attempted to contact eDreams by phone, I was only able to reach an automated system that could not understand my responses, and I was unable to speak with a human representative. As a result, I have not been able to resolve this issue directly with the company.
I request that eDreams immediately cancel any eDreams Prime or similar subscription associated with my account and confirm that no further charges will be made to my bank account going forward.
Is it possible to reverse a transaction on PhonePe if the wrong number was? Contact Support ***************** If you have sent money to the wrong person on PhonePe, immediately report the transaction via the PhonePe Contact Support or raise a ticket under the 'Help' section in the app. Since UPI transactions are instant and direct, a refund requires the receiver's consent or bank intervention.