I bought my Dyson V15 exactly 2 years and 2 months ago. As soon as the 2-year period ended, the problems started. When I press the trigger, it runs for about 3 seconds, then shuts off. I have to press it repeatedly, and even then, it only works if it feels like it. Sometimes, it doesn’t work at all.
I took it to the authorized service center, and they told me the motor was burned out. They said I needed to replace the motor, body, and filter, and gave me a repair quote of ₺9500—which is outrageous considering I originally bought the vacuum for ₺15,000.
I paid premium for a Dyson expecting durability and long-term performance, not to have a device fail just after the warranty expires. A high-end product like this should last far longer than the average vacuum, right? So why are we paying top-tier prices for a lifespan barely beyond two years?
I reached out via the Dyson WhatsApp support line, and they offered to replace only the body for ₺5700, saying that if the issue continues, I’d need to pay even more to replace additional parts. In other words, they just spread the cost out over time, not reduce it.
I purchased the Dyson V15 vacuum, expecting long-term quality and performance given its premium price. However, the product’s warranty expired on January 24, 2025, and immediately afterward, the device began shutting off during use. It’s hard not to feel like this was built to fail the moment the wa...
My Dyson V15 vacuum has been shutting off on its own for about a year now due to power interruptions. At first, it only happened once or twice, so I didn’t think much of it, but now it’s occurred seven times, and I can no longer use the device. I contacted Dyson customer service, and they told me to...
I purchased my Dyson V15 cordless vacuum in October 2022, and I am beyond disappointed. In the middle of regular cleaning, the vacuum suddenly shut off and now won’t turn back on or charge at all. I haven’t even used it heavily, and yet the battery is completely dead in under two years. For a produc...
I purchased a Dyson V15 Absolute Detect vacuum expecting long-term quality and reliability. But after just 2.5 years, the battery has completely failed. It won’t charge at all—whether I plug it in or attach it to the vacuum, nothing happens. When I contacted customer service, they simply told me th...
My Dyson V15 device shuts down on its own. After reviewing complaints, I understand this is a chronic issue with the product. When I contacted the customer service center, they said it was a user error and not covered under warranty, and that replacing the motor would cost ₺5600. It's evident that t...
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