Hello, I’ve been using the Dyson V15 for just about two years, and all of a sudden, it completely stopped working. The device shut down during use and now refuses to charge. After some troubleshooting, it’s clear the battery is dead — and I’m absolutely shocked that such an expensive vacuum would have such a short battery lifespan.
I paid a significant amount for a product that claims to offer long-term quality, and now I’m being told I need to purchase a new battery — which, by the way, is ridiculously overpriced and not even available in stock! How is it possible that Dyson doesn’t maintain the required spare parts inventory, even though the company claims to support parts availability for 10 years?
The fact that I’m unable to even find a replacement battery is incredibly frustrating. What am I supposed to do with a non-functioning vacuum after just two years? Dyson needs to take responsibility and either provide a replacement battery or offer a viable solution immediately. This level of after-sales support is deeply disappointing. I demand prompt action to resolve this issue.
I purchased my Dyson V15 cordless vacuum in October 2022, and I am beyond disappointed. In the middle of regular cleaning, the vacuum suddenly shut off and now won’t turn back on or charge at all. I haven’t even used it heavily, and yet the battery is completely dead in under two years. For a produc...
My Dyson V15 Detect vacuum completely stopped working due to a dead battery, even though it’s still under warranty. After contacting customer service and completing a video inspection, I was informed that a new battery would be sent within 3 business days. However, after the deadline passed and no s...
My Dyson V15 vacuum cleaner shut down during use, showing a low battery warning, and then did not charge again. Customer service told me that I needed to replace the battery, but the battery is not in stock. I want to buy a replacement battery, but since it is not available and the battery cannot be...
My Dyson V15 vacuum suddenly stopped working mid-cleaning—it shut off completely without warning on March 3, 2025. Dyson previously assured me, both in-store and through customer service, that they’d always help resolve any issues even after the warranty expired. Now, shockingly, they insist I must ...
I purchased a Dyson V15 Absolute Detect vacuum expecting long-term quality and reliability. But after just 2.5 years, the battery has completely failed. It won’t charge at all—whether I plug it in or attach it to the vacuum, nothing happens. When I contacted customer service, they simply told me th...
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