My Dyson V15 device shuts down on its own. After reviewing complaints, I understand this is a chronic issue with the product. When I contacted the customer service center, they said it was a user error and not covered under warranty, and that replacing the motor would cost ₺5600. It's evident that this is a chronic defect of the device.
Why should I pay this unnecessary amount for your defective device? I did not receive a solution-oriented approach from customer service, and I have owned the product for less than a year. We spend a lot of money and trust the brand, but it doesn't stand behind its products. I demand that my product be inspected under warranty and that the necessary actions be taken immediately.
After one year of use, the motor of my Dyson V15 began stopping on its own — when I turn it on, it runs for a few seconds and then shuts off again. The service center replaced the motor, but the same problem occurred again in less than six months. When I contacted the service, they asked for payment...
My Dyson V15 vacuum has been shutting off on its own for about a year now due to power interruptions. At first, it only happened once or twice, so I didn’t think much of it, but now it’s occurred seven times, and I can no longer use the device. I contacted Dyson customer service, and they told me to...
I purchased my Dyson V7 vacuum cleaner from dyson.com.tr about three years ago. Throughout the time I used the device, I was extremely careful with it—I never dropped it or exposed it to impact. Despite this, the vacuum began shutting off by itself while I was using it, even though I was holding the...
I bought my Dyson V15 exactly 2 years and 2 months ago. As soon as the 2-year period ended, the problems started. When I press the trigger, it runs for about 3 seconds, then shuts off. I have to press it repeatedly, and even then, it only works if it feels like it. Sometimes, it doesn’t work at all....
Our Dyson V12 upright vacuum cleaner has had a motor failure for three years. Despite following Dyson's regular cleaning procedures, the vacuum would automatically shut off after 2-3 seconds of operation, and we had to repeat this process 8-10 times to get it to work. When we contacted Dyson custome...
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