I have been experiencing a self-shutting issue with my Dyson V15 upright vacuum cleaner for some time. The device turns off on its own about 10 seconds after being switched on, without giving any warning, making it impossible to use the product efficiently. Considering that this vacuum is priced much higher than its competitors—and seeing that many other users seem to have similar problems—I am extremely disappointed.
I purchased the product in August 2023 through Dyson’s official website. When I try to call Dyson customer service, I am unable to reach anyone due to long wait times, and as a result, I have not been able to receive any support for my issue. This problem has now started to disrupt my daily life and cleaning routine, so I urgently need a resolution.
I request that my product be inspected to determine whether it is defective, and that it be replaced or repaired if necessary. I also ask that the inconvenience I have experienced throughout this process be resolved as quickly as possible.
I purchased my Dyson V15 vacuum about a year ago, and until now, I’ve been extremely satisfied with its performance—it has become an essential part of my daily routine. However, for the past week, it has started shutting off on its own shortly after being turned on. When I press the button, it turns...
I purchased my Dyson V12 vacuum cleaner in July 2022, and for the past three days, it has been shutting off on its own while in use. Every time I press the power button, it turns back on only to shut off again. This process repeats at least three times before the vacuum finally starts working contin...
I purchased the Dyson V15 Detect Absolute upright vacuum in January 2024 and have been meticulously performing the necessary maintenance. However, despite only being 6 months old, the vacuum has started shutting down on its own 3-4 times every time I turn it on. I expect assistance from customer ser...
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