On March 31, I accidentally made a payment of $14 to Disney Plus using a different account that I no longer use. The payment was made with my debit card. Immediately afterward, I contacted customer service, explained the situation, and they canceled my subscription. I was also informed that the amount I paid would be refunded to my account within seven business days.
However, despite the time that has passed, I still have not received any refund, nor have I been given any update regarding the process. While I expected a quick resolution for this accidental payment, I am now left without my money and facing uncertainty.
I request that Disney Plus refund the $14 I paid on March 31 for the canceled subscription as soon as possible. I also ask for clear and detailed information regarding the status of my refund.
I forgot to cancel my Disney Plus subscription, and this month, ₺164.90 was automatically deducted from my card. As soon as I noticed, I canceled my membership, but now I have no idea how to request a refund. Since I did not use the service for this billing period, I believe I should be eligible fo...
I have a Disney+ subscription with a monthly fee of ₺164, but in February, they charged my card ₺1,350 instead! The transaction was attempted twice—one was declined, but the other was successfully deducted from my account. Meanwhile, my regular monthly fee is still being charged as well. This is co...
I canceled my Disney Plus subscription several months ago, yet they've been withdrawing ₺ from my bank account every month without my knowledge or consent. I haven't used the service at all since canceling, but they continue to charge me, withdrawing ₺ monthly. This is completely unacceptable and fe...
In order to maintain my Disney Plus subscription, I had to sign in and complete a payment. I use two separate email accounts. Due to issues accessing my Disney Plus account and not receiving any emails after multiple password reset attempts, I decided to create a new membership using a different ema...
Even though I canceled my Disney Plus subscription on March 23, 2025, I was still charged ₺164.90 on September 28, 2025, through my credit card. The transaction appears on my credit card statement as “Disney Plus London GB.” I also have a confirmation email proving that I canceled my subscription. ...
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