Disney Billing Fraud Resulted in Unauthorized Credit Card Charges

On July 6, 2026, at approximately 5:47 p.m., a total amount of around $139 was charged to my Garanti Bank credit card under the name Disney through three separate transactions. Although I use the Disney app, I do not have any active membership registered under my name. I do not understand how such charges could be processed without any approval SMS, and without my knowledge or consent.

If my bank had not sent me a security message asking whether the transaction belonged to me, I would not have even noticed that charges had been made to my card. The fact that no confirmation SMS was sent to me before these payments were processed and that the transactions were completed without any notification raises serious security concerns.

I have never registered my card with the Disney app or Disney’s website, and I have never requested any membership or made any purchase. As soon as I noticed the transactions, I immediately contacted my bank and had my Garanti credit card blocked.

I request a full and immediate refund of all amounts charged to my card through Disney for these transactions that were made without my knowledge or authorization.