Disney Plus Charged Me $5 Monthly After I Canceled My Subscription
I canceled my Disney+ subscription through the app at the end of May. However, my membership still appears as active in the system, and for approximately two months, Disney+ has continued charging my account every month even though I have not used the service at all. The payments are being charged to my İş Bank credit card.
Since I also disabled my online banking access, I assumed that no further payments would be taken from my card, so I have not yet contacted Disney+ or my bank regarding this issue. I also cannot currently log into my Disney+ account, so I am unable to check my subscription details.
My request from Disney+ is that my subscription, which I already canceled, be terminated immediately and that the charges taken from my card for the past two months, during which I did not use the service, be fully refunded.