I purchased a Dell G5S laptop just before the February 6th earthquake, and despite surviving the disaster, the device had issues from the start. It kept freezing and showing a blue screen. I sent it to the repair center, where they replaced the motherboard, among other things. After the earthquake, the same problem returned. I even personally delivered it to their center in Ankara, but the blue screen and freezing issues persist. Now, with the warranty expired, the repair center is asking for a fee to fix it. As someone affected by the earthquake, I’m asking Dell to replace this clearly faulty laptop without additional charges.
I bought a Dell G3 15 laptop in 2021. Dell Service replaced the motherboard within the first year, thanks to the warranty. A year later, they had to replace the motherboard again. After six months of the warranty ending, another problem happened even though we just replaced the motherboard. I return...
I purchased a Dell G16 7630 laptop from Hepsiburada for ₺58,000, and since the very first day, I’ve been dealing with constant freezing, startup failures, and performance lags. The device’s performance is far below expectations — it struggles even during basic daily use, which is unacceptable for a ...
I’m beyond frustrated with the quality of the Dell G15. I trusted the brand when purchasing this laptop, but in just three years, it has needed repairs twice. Both the screen and GPU had to be replaced due to manufacturing defects. Now, after all these issues, the laptop completely freezes just one ...
My Lenovo laptop experienced screen freezing issues after the warranty expired. I contacted the authorized service center in Maltepe, Istanbul. There, I witnessed another customer unable to afford the repair cost for the same issue, resulting in them taking back their product. The next day, I was in...
About a year and a half ago, I purchased a Dell G15 5511 laptop. Two to three months after the purchase, the device suddenly shut down and had to be sent in for repair. Despite requesting a replacement, the device was returned to me after being repaired. A few months later, the same issue occurred a...
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