On September 15, 2024, I placed an online order with COS totaling $103. As of December 4, my package has neither arrived nor have I received any updates. I have sent multiple complaint emails through their online platform, but for months, there has been no response. It’s frustrating and unacceptable that a reputable brand like COS provides no clear resolution or refund process.
I am unable to reach anyone from the company for support, and the lack of communication leaves me questioning their reliability. I demand an immediate resolution to this issue, whether it’s through a full refund or the delivery of my order. COS must address their poor customer service promptly.
I placed an order on July 15, 2024, for five t-shirts (order code m470059613CN) from COS. It has been 2.5 months, and my items still have not arrived. When I emailed for updates, I was told to "wait patiently" as the package might be stuck in customs. Despite this, there has been no progress or comm...
I placed an online order for Barbour wax oil on November 2, 2024, and today is the 12th, yet I have received no shipping update, no tracking information, and no response from the company. I have tried calling customer service, but after waiting on hold for 36 minutes, no one answered. I also message...
On August 24, 2025, I placed an order for a pair of jeans and a perfume through the website massimo-dutti-sale.top, paying approximately ₺1,000–₺1,100 with my credit card (Order No: csax 161821). However, despite the time that has passed, my order has still not been delivered. I was never provided w...
I placed an order from Lefties and received a delivery confirmation message on February 14, saying my item had been delivered. But to this day, I haven’t received anything at all. The courier company is unreachable, and I’ve contacted Lefties multiple times—yet no one is taking responsibility. I pa...
I purchased a pair of shoes from the Lefties app on January 18, 2025. The estimated delivery was between January 23-27, but today is February 9, and my package is still nowhere to be found. It’s unclear which courier service they are using. Despite sending multiple emails, the only response I’ve rec...
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